Refund Policy
Refund Policy
Effective Date: September 18, 2025
Company Name: LANGANSTORE
Email: rouf@langanstore.com
Address: 1878 Langan Avenue, Port Coquitlam, BC, Canada.
At LANGANSTORE, we are committed to ensuring that you are satisfied with every purchase. If you are not completely happy with your order, please review our refund and return guidelines below.
1. Return Eligibility
To qualify for a return:
Items must be unused, in their original condition, and returned in the original packaging.
The return must be initiated within 30 days of the purchase date.
A valid proof of purchase, such as a receipt or order confirmation, is required.
2. Items That Cannot Be Returned
Some items are non-returnable for health, safety, or clearance reasons, including:
Perishable goods (e.g., food items)
Personal care and hygiene products
Clearance or final-sale items
Digital products, downloads, or services
3. Refund Process
Once your return is received and inspected:
Approved refunds will be issued to the original payment method used at checkout.
Shipping fees are non-refundable, unless the return is due to our error (such as a defective or incorrect item).
Customers are responsible for return shipping costs, unless otherwise agreed upon.
4. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at rouf@langanstore.com
We will arrange a replacement or provide a full refund at no extra cost to you.
5. Purchases Through Third-Party Marketplaces
If you purchased one of our products through a third-party platform (e.g., Amazon or other online marketplaces), please refer to their return and refund policy, as we must follow the guidelines set by those platforms.
6. Contact Us
If you have any questions about this Refund Policy or need assistance with a return, please reach out to us:
Email: rouf@langanstore.com
Address: 1878 Langan Avenue, Port Coquitlam, BC, Canada.